Refund policy

 

Here at Love Lani's Art studio, we want your purchase to arrive in good condition but on the off chance it doesn't please get in touch :) 

A photo of the damaged item will need to be emailed to lurvlylani9@gmail.com

 

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.



Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lurvlylani9@gmail.com and send your item to: Love Lani's Art, 42 Springfield Bundoran rd, F91Y221 , Sligo, Sligo, na, Ireland.



Shipping
To return your product, you should mail your product to: Love Lani's Art, 42 Springfield Bundoran rd, F91Y221 , Sligo, Sligo, na, Ireland

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

********If you buy goods from outside the European Union (EU) you may have to pay Customs Charges (Customs Duty, Excise Duty, VAT)**********